About ISCANET

ISCANET is a global, AI-powered career platform supporting international students and skilled professionals to navigate careers, employment, and global mobility. We operate a growing volunteer-led organisation alongside a live platform used by users worldwide.

The ISCANET Career Accelerator Programme is a structured, 6-month work-experience programme designed to provide real operational exposure, leadership development, and practical experience in a fast-moving startup environment.

Role Overview

The People / Programme Operations Associate plays a critical internal role in ensuring the smooth running, structure, and accountability of the ISCANET Career Accelerator Programme.

This role is not traditional HR. It is a hands-on operations role focused on onboarding, coordination, tracking engagement, and ensuring programme standards are upheld.

You will work closely with the Founder and team leads to support volunteers, enforce expectations, and maintain operational clarity across the programme.

This is a remote, volunteer-based role focused on execution, organisation, and impact.

Key Responsibilities

Programme & People Operations

• Support onboarding and offboarding of volunteers across all teams

• Maintain accurate records of volunteer participation and engagement

• Track attendance, task completion, and probation milestones

• Support enforcement of programme timelines and expectations

Process & Documentation

• Maintain programme documentation (role trackers, onboarding materials, schedules)

• Assist with coordination of deliverables and internal deadlines

• Support creation and upkeep of simple operational processes

• Ensure consistency across teams and roles

Volunteer Experience & Support

• Act as a first point of contact for operational questions from volunteers

• Support smooth communication between volunteers, team leads, and the Founder

• Assist with issuing certificates, references, and completion confirmations

• Support clean exits where volunteers are inactive or unable to continue

Internal Coordination

• Support scheduling and coordination of internal meetings where required

• Assist team leads with tracking progress and follow-ups

• Escalate risks, inactivity, or operational blockers appropriately

What You Will Gain

• Real-world experience in People Operations and Programme Management

• Exposure to running a structured, volunteer-led organisation

• Hands-on operational leadership experience in a startup environment

• Direct mentorship and feedback from experienced professionals

• A Certificate of Completion upon successful programme completion

• A LinkedIn recommendation and professional reference (performance-based)

• Practical experience transferable to HR, Operations, and Programme roles

Programme Structure & Expectations

• Duration: 6 months

• Commitment: Approx. 5+ hours per week

• Location: Fully remote

• Probation: 30-day probation period with defined deliverables

• This is a voluntary and unpaid role focused on learning and career development

• Certificates and references are issued only upon successful completion

Who Should Apply

• Aspiring HR, Operations, or Programme Management professionals

• Final-year students, recent graduates, or career switchers

• Highly organised individuals with strong attention to detail

• People comfortable enforcing structure and following up

• Candidates interested in operations, leadership, and accountability, not just titles

Application Task (Mandatory)

As part of this application, applicants are required to complete ONE short task.

Task:

Design a simple onboarding and engagement process for a 6-month volunteer programme.

Your response should briefly cover:

• What information should be collected at onboarding

• How you would track volunteer engagement and participation

• How you would handle inactive volunteers

Submission guidelines:

• Maximum 500 words, OR

• A Google Doc / PDF (1–2 pages)

Applicants may either answer directly in the application form or paste a link to a document containing their response.

Important:
Applications without a completed task will not be considered. No reminders will be sent.

Important Notice

This role is part of a structured career development and work-experience programme and does not constitute employment. Participation is voluntary and focused on learning, contribution, and professional growth.