Account Deletion – ISCANET

ISCANET ("the App") allows users to request deletion of their account and associated data at any time.

Important: Account deletion is permanent

Once your account is deleted, this action cannot be undone. All your data will be permanently removed from our systems.

How to delete your account:

Option 1: Mobile App

Open the ISCANET app

Available on iOS and Android

→

Go to Settings

Tap on your profile, then Settings

→

Delete Account

Scroll down and tap "Delete Account"

Option 2: Email Request

Send us an email

contact@joiniscanet.co.uk

→

Subject line:

"Account Deletion Request"

→

Include your details

Email address and reason for deletion

Processing Time

We will process your request within 7 working days. You will receive a confirmation email once your account has been successfully deleted.

Data deleted:

Profile information

Uploaded documents

Activity history

Account credentials

Note: Some data may be retained where legally required for compliance, fraud prevention, or other legitimate business purposes as outlined in our Privacy Policy.

Need help or have questions?

If you have any questions about the account deletion process or need assistance, please don't hesitate to contact our support team.

Contact Support View Help Center

Email: contact@joiniscanet.co.uk

Response time: We typically respond within 24-48 hours during business days.

Before you delete your account...

Consider these alternatives that might address your concerns without permanently deleting your account:

Deactivate temporarily: Take a break without losing your data
Adjust privacy settings: Control who can see your profile and information
Manage notifications: Reduce or turn off email and push notifications